Both PDF and TIF are supported Fax-to-Email formats.
You can toggle your fax number between these formats at any time using the Web Dashboard:

  • Log into the Web Dashboard at
  • Select Service Settings | TFax Numbers from the menu
  • Click on the fax number you would like to update
  • Click the Edit/Modify button
  • Select the Fax Options tab
  • Adjust the Attachment Format field to match the required format
  • Click the Update button
  • Repeat these steps for other fax numbers that require updating

This change takes effect immediately.