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Receiving Messages

Receiving Messages

Incoming Message Settings, including receiving Voicemails, Voice Calls and Fax Transmissions.

Number Porting

Information and tips on number portability in New Zealand and Australia
Receiving Faxes

The Internet Fax service delivers received faxes via email
Changing my Voice number's configuration

Update your voice number (Voicemail, IVR, Transferring Calls, Rejecting Calls)
Advanced Voice Recording Prompts

IVR and Call Menu options
Receiving Faxes As PDF or TIF

Adjust your Internet Fax file type
Changing The Email Address For Receiving Faxes

Update your inbound fax number's email address using the online Dashboard
Changing The Email Address For Receiving Voicemails
Changing My Voicemail Greeting

Updating your answer phone greeting message
How Does Fax-to-Email Work?

Technology behind receiving an Internet Fax
How To Test My Fax Number

Confirm your fax number is working with these quick steps
Receiving SMS

SMS are received via your Dashboard Login, Email, or an API Webhook/Poll
Configuring SMS Reply Email Notifications

Adjust the email address that receives a notification when a mobile replies to your SMS messages.