Sending Messages

How To Send Email-to-SMS Messages

A guide to sending SMS via Email

Edited June 2, 2021

How To Send Email-to-Fax Messages

A guide to sending Faxes via Email

Edited November 14, 2019

How To Send Email-to-Voice Messages

A guide to sending Text-to-Speech Voice Messages via Email

Edited July 23, 2019

Unsubscribe Option for SMS Messages

Adding and managing opt-out/unsubscribe requests

Edited April 21, 2021

Sending Longer SMS Messages (Multi-Part/Concatenation)

SMS Messages longer than 160 characters

Edited June 23, 2021

Sending Recurring Messages (Scheduled Alarms)

Automate sending of regular messages

Edited November 14, 2019

How Does Email-to-Fax Sending Work?

Guide to sending Email2Fax

Edited September 7, 2020

Managing Contacts for SMS Messaging

Add and manage contacts using the online Dashboard's Address Book

Edited April 15, 2021

Redirect/Forward Email-to-SMS for Microsoft Accounts

Email-to-SMS Forwarding Options

Edited October 3, 2019

Adding a new Email Address for sending

Create a new user for sending messages

Edited June 3, 2021

Fax Delivery Result Codes

Understanding fax successes and fax failures and what these mean

Edited May 13, 2021

Adding a new Dashboard login

Create a new Dashboard user

Edited May 25, 2021

Dashboard Address Book Ownership

Set the ownership and viewing rights of Address Book contacts and groups

Edited April 15, 2021

Fax Limitations

File limits when sending Email-to-Fax and Fax API messages

Edited November 16, 2020

What Are The Supported File Types For Email-to-Fax?

PDF, TIF, DOC, DOCX and more

Edited November 14, 2019

Merging the Subject and Email Body for SMS

Include the email subject in your Email-to-SMS messages

Edited November 26, 2019

Document Types Supported for Faxing

File types include PDF, DOC, DOCX, TIF, BMP, HTML, etc.

Edited November 14, 2019

Winmail.dat file causes my fax to fail

Edited August 11, 2020

Fax Automated Retries

Automate reattempting of failed fax transmissions

Edited November 14, 2019

SPF and DNS Errors

Email/SMTP rejection reasons

Edited November 7, 2019

Fax Communication Error Result

Communication Error (NC) fax result

Edited November 14, 2019

Tracking Messages using the Reference Field

Edited August 9, 2018

Bulk Import of User Email Addresses

Import a list of users authorised for sending faxes

Edited November 7, 2019

Send SMS using the Dashboard

The Dashboard is useful for sending different types of SMS

Edited April 28, 2021

TNZ API Errors

List of API rejection codes and what these mean

Edited April 20, 2020

SMS Delivery Result Codes

Understanding SMS delivery result codes and what these mean

Edited May 20, 2021

Voice/TTS Delivery Result Codes

Understanding VoiceCast & Text-to-Speech delivery result codes and what these mean

Edited April 20, 2020

Text-to-Speech Custom Commands

SSML (Speech Synthesis Markup Language) options for VoiceCast TTS

Edited December 23, 2020

How To Send SMS Broadcasts

Sending SMS Broadcasts with personalisation, opt-outs, and more!

Edited April 16, 2021

Adding Address Book Contacts

Add, import and maintain Address Book contacts to simplify communications

Edited April 15, 2021

TNZ Calendar Synchronisation

Calendar Reminder commands

Edited March 23, 2021

SMS URL Shortener and Short Links

Use the built-in URL Shortener to tidy long links into tiny URLs

Edited April 21, 2021

SMS Reply Link and Enhanced SMS Replies

Use the built-in [[REPLY]] link to insert a short, clickable URL for web-based SMS Replies

Edited May 25, 2021

SMS File Link and Sending Files Using SMS

Use the built-in [[File]] command to send files within text messages

Edited May 19, 2021

Setting Timezones

Using the API TimeZone parameter to set a user's local time on reports and webhooks

Edited May 20, 2021

TNZ SMS and Preventing Phishing URLs

How TNZ is combatting text spam and phishing with link verification

Edited May 25, 2021

Sending Calendar Events Using SMS

Send SMS reminders with automated calendar events to reduce calendar clashes

Edited June 9, 2021