If you believe your fax number is not working, or you wish to test your fax number is operating correctly, you can:
  • Call your fax number from your mobile. If the fax number is operating correctly, you will hear the familiar screeching tone
  • If your email address is registered for sending faxes, you can send an email to thefaxnumber@faxcp.tnz.co.nz, adding a short message into the email body
If the above methods do not work as expected, you can contact Support on the link below. Be sure to include:
  1. Your account number
  2. The fax number affected