If you wish to cancel your TNZ account, contact us via the NEED HELP? in the bottom corner of the screen.

Deleting your account will:

  • Cancel your services with TNZ
  • Cease billing for your account (depending on your contract with TNZ)
  • Relinquish any account history
  • Disconnect any voice, fax or other numbers

Be sure to:

  • Contact using the email address registered with your account
  • Include your account number
  • Advise the best cancellation date (immediate, or a later date)