If you wish to cancel your TNZ account, log into the dashboard (you must be an admin user) and select Cancel Account (under Account | Cancel Account).

Deleting your account will:

  • Cancel your services with TNZ
  • Cease billing for your account (depending on your contract with TNZ)
  • Disconnect any SMS, Voice, Fax or other numbers
  • Remove your dashboard login


If you wish to cancel some services on your account but not the entire account, contact us on accounts@tnz.co.nz