Updating a voicemail number's termination email address can be done via the Web Dashboard.

  • Log into the Web Dashboard at my.tnz.co.nz
  • Select Service Settings | Voice Numbers from the menu
  • Click on the voicemail number you would like to update
  • Click the Edit/Modify button
  • Select the Inbound Mode tab
  • Adjust Email Address field to match the new email address
  • Click the Update button
  • Repeat these steps for other voicemail numbers that require updating


This change takes effect immediately.