Deleting My Account | TNZ Help Centre

Deleting My Account

If you wish to cancel your TNZ account, contact us via the NEED HELP? in the bottom corner of the screen.

Deleting your account will:

  • Cancel your services with TNZ
  • Cease billing for your account (depending on your contract with TNZ)
  • Relinquish any account history
  • Disconnect any voice, fax or other numbers

Be sure to:

  • Contact using the email address registered with your account
  • Include your account number
  • Advise the best cancellation date (immediate, or a later date)